Last updated: January 2018
Our Programs are available only to persons age 18 or over (or the legal age of majority in their state or country of residence). We may update or change these Purchase Terms at any time with or without notice to you, except that we will not change pricing terms valid at time of purchase without first notifying you and giving you a reasonable opportunity to cancel your Program purchase or enrollment.
Empowering Parents may make various Programs available for sale or download, including but not limited to the following:
Additional Programs may be made available for purchase from time-to-time.
Empowering Parents may make offers available to you based on the following payment terms:
Please also note that we may charge a non-refundable new user enrollment fee for digital downloads or digital subscription services. You will receive information about any such fee upon checkout.
The digital version of the Total Transformation Program will be accessible online for no more than 365 days, unless otherwise specified, after your Order Date. You may renew online access to the Total Transformation Program after that time by purchasing the Program through the Site or following other instructions that we may provide to you. Other Programs that you purchase in digital format may be available for use for a limited time, as specified at the time of purchase.
Empowering Parents may offer a free trial of the eCoaching Program. If you place an order as part of the free trial, you will pay nothing at the time of your purchase. IF YOU PLACE AN ORDER FOR THE FREE TRIAL, YOU WILL BE ENROLLED IN OUR AUTOMATIC RENEWAL SUBSCRIPTION PROGRAM. Once the free trial ends, you will be charged the regular monthly rate for monthly access to the eCoaching Program. You will continue to be charged the regular monthly rate per month until you cancel.
Your membership in the eCoaching Subscription Program will remain in effect until you cancel. However, we may, in our sole discretion, terminate your membership in the eCoaching Subscription Program at any time without notice to you. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, THE CARD OR APPLICABLE PAYMENT METHOD YOU PROVIDED TO US WILL BE CHARGED EACH MONTH. IF YOU WISH TO CANCEL YOUR ENROLLMENT IN THE COACHING PROGRAM, YOU MAY DO SO BY calling us at 1-800-460-2235 Monday through Friday, 9:00 am – 5:00 pm ET.
By proceeding with your purchase, you acknowledge and agree that Empowering Parents will not obtain additional authorization from you for each future installment of the automatic renewal of the eCoaching Subscription Program that will be charged to the payment card you provided initially. In addition, you will not hold Empowering Parents responsible for any overdraft charges or fees which you might incur during the ongoing automatic renewal program.
Empowering Parents may offer a money-back guarantee on purchases. If you purchase a Program without a payment delay, you may call us within the money-back guarantee period to return the Program for a full refund of the purchase price paid (excluding shipping and handling charges, if any). You will be given return instructions for your purchase. Failure to follow the return instructions may result in a denial of your refund request. You are responsible for any return shipping and handling costs unless waived by us, in our discretion. No refunds will be provided for refund requests made after the money-back guarantee period. If you purchase a Program with a payment delay and call us to make arrangements to return the Program before you are charged, and you return the Program as instructed by us, we will not charge you for the Program.
For all guarantees, refunds, and exchanges we calculate the Delivery Date as your Order Date plus seven (7) business days.
If you need to exchange your Program due to damage, you must contact us 1-800-460-2235 to make arrangements and receive instructions for the exchange.
Customer service agents are available to accept returns and refund requests in accordance with these Purchase Terms, and for general questions, Monday through Friday, 9:00 am – 5:00 pm ET by calling 1-800-460-2235.
The following disclaimers apply to all Programs available for use or sale through the Site:
All Programs –
Life Over the Influence – This program is designed for you to use, so you can start to take back control of your life despite your loved one’s struggle with substance use. The techniques are not designed to address substance use directly, rather to empower those who are impacted by others’ substance use.
US Factor – The Us Factor is an educational program. It is not psychotherapy or counseling, and is not designed to replace it. If there is physical abuse, sexual abuse, alcoholism, or substance abuse in your relationship, or if there are serious psychological problems, then it is important to contact local resources such as your physician, therapist, clergy or legal authorities.
All the statements in the Program (including but not limited to the books, materials, program, and recordings) represent the opinions of its author.