Terms and Conditions

Last updated: June 17, 2019

Thank you for using our products and services (“Services”), which include The Total Transformation Online Package (“Online Package”) and/or Online Parent Coaching (“Coaching”). The following terms and conditions (“Service Terms”) apply to your purchase of a membership or subscription to our Services. By using our Services, you are agreeing to these Service Terms. Please read them carefully.

Our Services are provided by EmpoweringParents.com (“Empowering Parents”). In these Service Terms, “you” and “your” means any purchaser of our Services and “us” and “we” and “our” means Empowering Parents.

Our Services are available only to persons age 18 or over (or the legal age of majority in their state or country of residence).

You agree to use our Services solely for your personal use and will make no other use of our Services without the express written permission of Empowering Parents.

Your use of our Services from the EmpoweringParents.com web site (“Site”) on which these Service Terms appear is also subject to the Site’s Terms of Use and Privacy Policy.


The Online Package provides access to parenting content (“Programs”) streamed over the Internet to computers, tablets, phones, and other internet ready devices. Coaching provides parenting advice by phone or over the Internet to computers, tablets, phones, and other internet ready devices. To use our Services, you must have the following: (1) internet access; (2) a valid email address; and (3) access to a computer, phone, or tablet that can run a modern internet browser such as Chrome, Safari, Firefox, Internet Explorer, or Edge.

To use our Services, you will be required to set up your account with a valid and accurate email address (“Account Email”). You are responsible for updating your Account Email address on your account profile in the event it changes. Empowering Parents is not responsible for information sent in error to invalid or outdated Account Email addresses. By signing up for our Services, you confirm that you can receive emails sent to your Account Email from Empowering Parents.

Electronic Communications

Visiting our Site or sending emails to Empowering Parents constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via your Account Email and on the Site, satisfy any legal requirement that such communications be in writing. All such communications will be considered to have been received no later than five (5) business days after sending to your Account Email or posting on our Site, whether or not you have received or retrieved the communication.


Our Services are available to you on a subscription basis. Pricing terms and other information about such subscriptions will be specified at the time of purchase. Your subscription for our Services will automatically renew until you cancel. You must cancel your subscription before it renews in order to avoid billing of the fees for the next billing cycle. Your billing cycle is monthly unless otherwise specified at the time of purchase. To view your specific billing details, go to your Account Dashboard and click on the Subscriptions tab.

You agree to pay, using a valid credit card, debit card, or other payment method that we accept, all fees and charges, including applicable taxes. You are also responsible for any fees that your credit or debit card issuer may charge you, including foreign transaction fees or other fees you may incur. Please keep in mind that if you reside outside the USA that the amount you are charged each month will vary according to the exchange rate, but will always be equivalent to our fees in US Dollars. Check with your card issuer for details.

You authorize us to charge any payment method associated with your account in the event that your primary payment method is declined or otherwise not available. If we are unable to successfully charge your payment method, and you do not cancel your account, we may suspend your access to our Services.

By proceeding with your purchase, you acknowledge and agree that Empowering Parents will not obtain additional authorization from you for each future renewal payment for our Services. In addition, you will not hold Empowering Parents responsible for any overdraft charges or fees which you might incur during the ongoing automatic renewals.

Price Changes

We reserve the right to change the prices of our Services in any manner and at any time as we may determine in our sole discretion. Any price changes will take effect following notice sent to your Account Email.


You may cancel your subscription to our Services at any time, and you will continue to have access to our Services through the end of your billing cycle. Partial months will not be refunded. For example, if you purchased our Services on March 20 and you cancel on May 10, your access to our Services will terminate on May 20.

To cancel, go to your Account Dashboard, click on the Subscriptions tab, and click Cancel. You can also cancel by calling customer service at 800-460-2253 and leaving a message with your name, phone number, and your Account Email. For other inquiries, use our Contact Us form.

Empowering Parents reserves to right to cancel any of our Services at any time and without prior notice.

Free Trials

Empowering Parents may offer a free trial of our Services. If you place an order as part of a free trial, you will pay nothing at the time of your purchase. If you place an order for a free trial, you will be enrolled in our automatic renewal subscription program and subject to all the Service Terms specified in this document. Once the free trial ends, and if you have not canceled prior to the end of the free trial, then you will be charged the regular monthly rate for a subscription to our Services. You will continue to be charged the regular monthly rate per month until you cancel.

The duration of your free trial is specified when you sign up for our Services and is intended to let new persons try our Services. Eligibility for a free trial is determined solely by Empowering Parents and we reserve the right to revoke a free trial at any time and at our sole discretion.

Refund Policy

Payments for our Services are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, though, you will continue to have access to our Services through the end of your current billing period.

If you cancel our Services within 48 hours after your most recent transaction then you may request a refund for that most recent transaction. Please be advised that refunds within 48 hours of your most recent transaction may be provided at our sole discretion and we reserve the right to decline your request.

Modifications to Our Services

We are constantly changing and improving our Services and may do so at any time. We may add or remove functionalities, features, or content. We may stop a service altogether. We may add or remove Programs from the Online Package. We may change the technologies by which we deliver Coaching.

Copyright and Trademarks

All the materials and content included with our Services are owned by Empowering Parents and are protected by the copyright and trademark laws of the United States and other countries, international conventions, and other applicable laws.

You may not download, display, reproduce, create derivative works from, transmit, sell, distribute, or in any way use or exploit our materials and content for any public and/or commercial use without prior written permission of Empowering Parents.

You may not download, republish, transmit, reproduce, or otherwise use any photographs, audio, video, text, or computer code that powers our Services.

Services Disclaimers

The following disclaimers apply to all our Services provided to you by Empowering Parents.

Our Services are designed to provide parents with tools and techniques designed to help them become more effective parents. It is not designed to deal with children who have psychological disorders or medical conditions, and the strategies it suggests will not work for all types of children at all stages of development. Various factors may affect whether our Services are effective with a particular child, including the child’s age and developmental level, the child’s setting/environment, and the parent’s skill in applying our Services.

Children who exhibit signs of dangerous behavior, to either themselves or others, should be placed under the care of a qualified professional. Our Services are not intended to take the place of professional therapy, counseling, or medical treatment. Children currently under the supervision of a professional should not discontinue such care without the consent of this professional.

Our Services are not intended as a substitute for medication, and you should never discontinue a child’s medication without consulting a qualified professional.

Life Over the Influence™ is designed to help you take back control of your life despite your loved one’s struggle with substance abuse. The techniques are not designed to address substance abuse directly, but rather to empower those who are impacted by others’ substance abuse.

The Us Factor™ is an educational program. It is not psychotherapy or counseling and is not designed to replace it. If there is physical abuse, sexual abuse, alcoholism, or substance abuse in your relationship, or if there are serious psychological problems, then it is important to contact local resources such as your physician, therapist, clergy or legal authorities.

All the statements in the Programs (including but not limited to the books, materials, program, and recordings) represent the opinions of its author.

Our Coaching service advises you on how to use the tools and techniques found in The Total Transformation as well as our other parenting Programs. Please note that our coaches are not licensed in social work or any other mental health field and that our Coaching services are not a substitute for professional mental health services.

About These Service Terms

We may modify these Service Terms from time to time. You should review these Service Terms regularly on our Site. Any modification is effective immediately upon posting to the Site when sent to your Account Email. Your continued use of our Services shall be deemed an acceptance of all such modification(s). Your only right with respect to modifications of these Service Terms is to cancel our Services as specified above.

If you do not comply with these Service Terms and we do not take immediate action, we will still maintain our rights to these Service Terms and may take future action.

If any of these terms are rendered invalid or unenforceable, the other terms will remain valid and in force.